Direct Billing and Custom Billing Solutions for Health Benefits


With market-leading Direct and Custom Billing Solutions – and a commitment to outstanding customer support – DataPath is making leaps and bounds in the benefits administration industry.

Direct BillingWe understand that third party administrators have a lot of needs. They need solutions that can help them stay competitive, keep up with regulatory changes, and find and sustain revenue streams.

DataPath’s Direct Billing solution can be used for collecting premiums for group health benefits or customized for other billing needs such as:

  • Leave of absence
  • Contract employees
  • Individual marketplace payments
  • Parking fees
  • Union dues
  • Other purposes tailored to your market

Our versatile solution permits unlimited plan designs and specifications, so you can handle any payment, benefit, billing, and election structure. Additional features include flexible importing, plan setup wizards, cash management tools, fulfillment services, and more.

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DataPath Direct and Customized Billing Solutions address important concerns such as these:

“I’m frustrated by complex billing plan setup and enrollment. It’s just too time-consuming.”Direct Billing

Our Billing Solutions simplify billing plan creation, saving you both time and frustration. Setting up a new plan is straightforward with easy-to-use wizards and the ability to import census, benefit, qualifying event and payment data. It’s also easy to import employee and group data from other DataPath solutions.

“I have a lot clients, each with unique billing needs. Each client requires a specific plan and tier structure.”

No matter your client’s plan specifications, our Billing Solutions feature unlimited designs and tier structures, with the ability to customize eligibility, payment grace, and election periods. In addition, there are limitless options for subsidy and severance packages. Our solutions also accommodate all loss of coverage rules.

“We have a lot of incoming and outgoing payments. Cash management can be daunting.”

DataPath’s cash management functionality takes the hard work out of  payment receipt and remittance. You can create checks and issue refunds, as well as process payments with credit card, auto-draft, and checking or savings accounts, all within the portal.

“I need the ability to bill third parties and keep payment records for them.”

DataPath Billing’s “third-party payer” feature is simple and straightforward. Administrators can accurately bill an entity other than the account holder. Receipts can be identified in the system by the actual payer, so if a refund is necessary, you can easily issue it to the correct party.

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Direct Billing

Intuitive Interface

  • Perform status changes from one screen
  • Utilize easy undo function to reverse rate changes, qualifying events, elections and terminations
  • Simplify batch processing of letters and reports

Direct Billing

State-of-the-Art Fulfillment Services

  • Generate documents and notices automatically per event timeline
  • Store documents digitally and on the web
  • Print original documents on demand
  • Receive proof of mailing

Direct Billing

Accessible Web Portal

  • Access your account, 24/7
  • Make online elections
  • Communicate, report, and interface with employers and employees

Direct Billing

Other Benefits

  • Automate compliance
  • Choose from multiple delivery options, including web posting with email notification
  • Submit CSV or Excel file formats


Billing Solutions Videos December 1, 2016


DataPath Premium Billing addresses all aspects of billing administration for groups and individuals, including COBRA Administration, Retiree Billing, Direct Billing and non-COBRA State Continuation.

Billing Solutions

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