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February 2007 | Volume VI, Issue 2 |
DataPath's Featured Employee: Stephanie RichardsonName: Stephanie Richardson Title: Card Services Representative Years at DataPath: 1 Year Role at DataPath: What do you envision as the most important function of your department?Preciseness of processing payments and replenishments, and being available to answer questions for card holders as well as TPA’s. How do you see your department developing / improving in 5 years?GROW, GROW, GROW. What is the best thing about your job?I don’t have to dress up EVERY day! What is the most challenging thing about your job?Listening to and handling complaints from cardholders about confusion they have due to the fact that they are being serviced by both the TPA and Card Services. A lot of times I am asked questions about their coverage or about turning in receipts and I don’t want to assume to know what the TPA would prefer the response to be. So I often have to refer them back to the TPA. The back and forth process for the card holder is the most challenging thing about my job. Fill in the blank to this bumper sticker …“I’d rather be...” on vacation. What is your work background?I have worked many restaurants waiting tables, but also have almost 10 years of banking experience, 5 being a branch manager. What are your 3 ‘desert island’ albums?U2-Joshua Tree, Any Maxwell Album, James Taylor’s greatest Hits. Where were you born?Russellville, AR Family InformationMarried with 2 children, girls, new addition Pupcake, Jack Russell Terrier HobbiesHA! Do you have time for hobbies with kids? Anything outdoors!! |
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LEGAL DISCLAIMER: Material contained in
this newsletter is not legal advice, and should not be construed as
legal advice. If you need legal advice upon which you can rely, you
must seek a legal opinion from your attorney. © DataPath, Inc. 2007 |